Welcome to Javier Almacén Alpi Segura Jimenez.

We value every customer’s shopping experience and offer comprehensive return and refund services for customers purchasing our knives, forks, and dinner plates.

Due to ongoing financial losses, we are currently holding a clearance sale.

All items are being sold at below-cost prices for a limited time only. Inventory is limited, so act fast—while supplies last!

Even during this clearance period, we remain committed to providing our standard after-sales support services as always.

I. Shipping and Logistics Information

Shipping Origin: Spain

Order Processing Time: Same-day processing

Delivery Time: Approximately 2 days

Please note that actual delivery times may be subject to delays due to factors such as weather conditions, public holidays, or logistics scheduling.

II. Return Policy

Customers may request a return if they are unsatisfied with a product after receiving it.

Return Period: Customers may submit a return request within 30 days of receiving the item.

To ensure an exceptional customer experience, we accept returns even if the product packaging has already been opened.

We accept return requests under the following circumstances:

The product has quality defects
The product was damaged during transit
Shipping error (received an item other than what was ordered)
The product does not match its description
Dissatisfaction with the product after opening the packaging

Please make every effort to ensure that the returned product and its accessories remain in good, undamaged condition to help expedite the return review process.

III. Refund Policy

Once the returned item successfully passes our inspection, we will arrange for a refund as soon as possible.

Refund Processing Time: The refund amount will be credited back to your original payment account within 3 days of the return inspection being approved.

The actual time required for the funds to appear in your account may vary depending on the processing speed of your bank or payment service provider. IV. Return Process
Contact our customer service team to initiate a return request.
Provide your order number and the reason for the return.
Ship the item back to the designated address provided by our customer service team.
Our warehouse team will inspect the returned item upon receipt.
Once the inspection is approved, we will proceed with processing your refund. V. Return Address and Contact Information
Phone: 676663464
Email: javier@griddlespace.shop
Address: Pi Atalayas c/dracma parcela 65-66-67, Alicante, A, 03114

Please contact our online customer service team, or send an email to the customer service address listed above, to obtain the most up-to-date details regarding our return warehouse address.

VI. Payment Terms

All orders are processed via a one-time payment method. By submitting an order and completing payment, the customer authorizes this platform to collect a single, one-time fee corresponding to the total amount of the order.

This platform does not offer automatic renewals, subscription services, or recurring billing services.

Order fees include:

Product cost
Shipping fees (if applicable)
Taxes/Duties (if applicable)

No additional or hidden fees will be incurred beyond those explicitly displayed on the order page.

VII. Clearance Announcement

Due to sustained long-term losses incurred by the merchant, all “Knife and Fork” sets and “Dinner Plates” are currently being sold at special clearance prices—below their original cost.

Quantities for certain items are limited; once sold out, they may not be restocked.

We will continue to provide comprehensive logistics support and after-sales service to effectively safeguard the shopping rights and interests of all our valued customers.

Thank you for your continued support and trust in Javier Almacén Alpi Segura Jimenez.