Welcome to Javier Almacén Alpi Segura Jimenez.

Due to ongoing financial losses, we are currently holding a clearance sale. All knives, forks, and dinner plates are being sold at special promotional prices while supplies last—act fast so you don’t miss out!

Here are some frequently asked questions:

**Where will my order ship from?**

All items are shipped from our warehouse located in Spain.

**Shipping Location:** Spain

**How ​​long does order processing and shipping take?**

Once payment is successfully processed, we will handle your order and arrange for shipment as quickly as possible.

**Order Processing Time:** Same-day processing

**How ​​long does delivery take?**

Under normal circumstances, your order is expected to arrive within approximately 2 days.

**Delivery Time:** Approx. 2 days

Actual delivery times may be slightly delayed due to weather conditions, public holidays, or logistical factors.

**Can clearance items be returned?**

Yes. Our standard return policy applies to items purchased during this clearance sale.

**Return Period:** You may request a return within 30 days of receiving your items.

**How ​​long does a refund take?**

Once your return request is approved, the refund will typically be credited back to your original payment account within 3 days.

**Refund Processing Time:** Within 3 days

The exact time required for the funds to appear in your account may vary slightly depending on your payment service provider.

**What should I do if the items I receive are damaged or defective?**

If the items you receive fall into any of the following categories:

Damaged during transit

Missing accessories

Quality defects

Shipping error (items received do not match the order)

Please contact our customer service team immediately and provide your order number along with photos of the affected items. We will process your request as soon as possible.

**Why are the prices so low?**

Due to ongoing financial losses, we are currently holding a clearance sale to liquidate our inventory. Consequently, most of our knives, forks, and dinner plates are being sold at special promotional prices—significantly lower than standard market rates.

Inventory is limited; once certain items are sold out, they may not be restocked. **Can I cancel my order?** **

If your order has not yet been shipped, you may contact Customer Service to request a cancellation.

If your order has already been shipped, please wait until you have received the items before requesting a refund in accordance with our standard return policy.

**Are there any hidden fees or recurring charges?**

No, absolutely not. All orders require only a one-time payment; there are no automatic renewals, subscription fees, or any recurring charges involved.

Thank you for your support and trust in Javier Almacén Alpi Segura Jimenez.